Refund policy

Exchange Policy

At PopChic.in, we strive to ensure your complete satisfaction with your shopping experience. Our exchange policy is designed to address unforeseen issues and make sure you are content with your PopChic.in purchase.

Eligibility: To qualify for an exchange, carefully examine your item upon receipt. In the event of a defective, damaged, or incorrect item, please get in touch with us immediately.

Damages and Issues: We urge you to thoroughly inspect your order upon delivery. If you discover any defects, damages, or receive the wrong item, contact us promptly so we can assess the situation and rectify it.

Non-Exchangeable Items: Certain items cannot be exchanged, including perishable goods (such as food, flowers, or plants), custom products (such as personalized items or special orders), and personal care goods (such as beauty products). Unfortunately, we cannot process exchanges for sale items or gift cards.

No Refunds: Please note that we do not offer refunds. Exchanges are allowed only in cases of product mismatch or defective items. We appreciate your understanding and cooperation.

Initiating an Exchange: To initiate an exchange, reach out to us at popchicservice@gmail.com. Provide detailed information about the issue, and we will guide you through the necessary steps.

Exchange Process: Once we receive and inspect your exchange request, we will notify you of its status. If approved, we will promptly process the exchange. Refunds are not available, but we are committed to helping you find the perfect replacement for your order.

If you have any inquiries regarding our exchange policy, please do not hesitate to contact us at popchicservice@gmail.com.